bk991 Terms & Conditions — Read Before Using the Service

Definitions & Interpretation

The meanings of the following words and phrases used in these Terms are given below:

• "bk991" or "we" — the operator of this platform.
• "User" or "you" — any person who visits or uses the bk991 site.
• "Account" — a personal user account registered on the bk991 platform.
• "Service" — all online gaming, betting, and related features provided through the bk991 platform.
• "Bonus Funds" — promotional credits granted by bk991 that can only be withdrawn after meeting specified conditions.
• "Wagering Requirement" — the obligation to place a specified amount in bets before bonus funds can be withdrawn.
• "Site" — the bk991.lat website and all its related services.

These Terms are written in English and apply to users in Bangladesh.

Eligibility & Age Requirement

To use bk991 services, you must meet the following eligibility criteria:

• You must be at least 21 years old. This site is strictly prohibited for anyone under the age of 21.
• You must reside or be located in a jurisdiction where receiving online gaming services is not prohibited by law.
• You must have an active and valid payment method (bKash, Nagad, Rocket, or Upay) registered in your own name.
• You must register under your own identity — creating or operating an account on behalf of someone else is prohibited.
• Any person who has previously been banned from bk991 is not eligible to open a new account.

Account Registration

When creating an account on bk991, you must provide accurate, complete, and up-to-date information. This information includes:

• Your real name and identity.
• A valid contact address.
• An active mobile number or email address.
• Identity verification documents where required.

Only one account is permitted per person. If one person holds multiple accounts, they will be closed and funds may be forfeited.

If the information you provide is found to be false or incomplete, bk991 reserves the right to close the account at any time.

Account Security

It is your responsibility to keep your bk991 account login details completely confidential. Please follow these rules:

• Do not share your password with anyone.
• Do not allow any third party to access or use your account.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Always keep the information on your account accurate and up to date.

bk991 is not responsible for any loss or damage resulting from misuse of your login details. You are solely responsible for all activity on your account.

Deposits & Withdrawals

Financial transactions on bk991 may only be made through approved payment methods. The following methods are currently accepted:

Deposit Rules:

• Minimum deposit amount: ৳100 (per method).
• Only a payment account registered in your own name may be used.
• Deposits from third-party accounts will not be accepted and such transactions will be returned.

Withdrawal Rules:

• Minimum withdrawal amount: ৳500.
• Withdrawal processing typically takes 30 minutes to 3 hours.
• Identity verification (KYC) may need to be completed before a withdrawal can be processed.
• Withdrawal requests will be sent to the payment number registered on your account.
• If a withdrawal is requested while a bonus is active, the bonus funds may be forfeited.

Bonuses & Promotional Offers

Various bonuses and promotional offers are available on bk991, subject to applicable terms. The key points regarding bonuses are outlined below:

Welcome Bonus:

• 100% match bonus on your first deposit, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive ৳1,000 in bonus — total balance ৳2,000.
• Example: Deposit ৳32,000 and receive a maximum bonus of ৳15,000 — total balance ৳47,000.
• A 15x wagering requirement must be met before bonus funds can be withdrawn.
• Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.

Wagering Example:

৳1,000 bonus × 15 = ৳15,000 — meaning a total of ৳15,000 must be wagered before bonus winnings can be withdrawn.

General Bonus Terms:

• Each promotional offer has its own terms and conditions, which will be communicated separately where applicable.
• Bonuses are only credited to valid and verified accounts.
• The welcome bonus is available only once per person, household address, or payment method.
• bk991 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If an attempt is made to obtain bonuses through fraudulent means, the account will be cancelled.

Betting & Gaming Rules

The following general rules apply to betting and gaming on the bk991 platform:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If a game or bet is left incomplete due to a technical issue, a decision will be made after reviewing the system logs.
• Any winnings resulting from a software bug or system error in a game will be considered void.
• bk991 always follows the rules and decisions of third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft).
• For sports betting, the official result issued by the relevant sports authority is used to determine the outcome of a bet.
• Specific market-based rules may apply to bets on cricket, football, kabaddi, and other sports.

Prohibited Activities

The following activities are strictly prohibited on the bk991 platform:

• Fraud & Cheating: Placing bets or playing games using any software, scripts, bots, or automated systems.
• Money Laundering: Using the platform for money laundering or any other illegal financial activity.
• Bonus Abuse: Exploiting bonus benefits through multiple accounts, fake identities, or coordinated betting strategies.
• Account Sharing: Sharing account credentials with another person or allowing a third party to use your account.
• Harmful Activity: Attempting to breach the site's security systems or disrupt its operations.
• False Information: Providing false information during registration or identity verification.
• Abusive Conduct: Harassing or engaging in abusive behaviour toward other users or support staff.

If any of these prohibited activities are confirmed, the account will be closed without notice and funds will be forfeited. Legal action may also be taken where applicable.

Account Closure

Closure Initiated by the User:

You may close your account at any time by contacting our support team. All pending bets must be settled before closure, and any valid balance may be withdrawn.

Closure Initiated by bk991:

bk991 may temporarily suspend or permanently close your account in the following circumstances:

• Any breach of these Terms.
• Fraudulent or suspicious activity.
• Providing a false identity or information.
• Account inactive for a long time.
• Regulatory or legal requirements.

Self-Exclusion:

As part of responsible gaming, you can self-exclude for a set period or permanently at your own request. To learn more about this, visit our Responsible Gaming page.

Responsible Gambling

bk991 takes responsible gaming very seriously. This platform is intended only for users aged 21 and above and is operated for entertainment purposes only. We ask users to keep the following in mind:

• Play within your own financial means.
• Do not treat gaming as a source of income.
• Avoid placing more bets to recover losses.
• Always prioritize family, professional, and personal responsibilities.
• Seek expert help if needed.

For detailed information on setting gaming limits, self-exclusion, and responsible gaming, please visit our Responsible Gaming page.

Privacy & Data Protection

bk991 places the highest priority on protecting users' personal information. The complete policy on data collection, storage, and use is described in detail on our Privacy Policy page.

Key Points:

• The information you provide is used for service delivery, identity verification, and security purposes.
• We use SSL encryption to keep your information and transactions secure.
• Personal information is not sold to third parties.
• Information may be shared with selected third parties when required for fraud prevention and security.
• Information may be shared with authorities in cases of legal obligation.

Limitation of Liability

To the extent permitted by law, bk991 is not liable for:

• Games or bets left incomplete due to internet disconnection or technical issues.
• Any issues caused by third-party software or game providers.
• Account losses resulting from the user's own negligence or carelessness.
• Financial losses resulting from unauthorized access to your account.
• Losses from bets — profit and loss are inherent in gaming and betting.

bk991 always strives to ensure uninterrupted service on the platform. However, service may be temporarily disrupted due to maintenance, upgrades, or unforeseen technical reasons.

Amendments & Changes:

bk991 reserves the right to modify these terms and conditions at any time. If you continue using the platform after the updated terms are published on the site, you will be considered to have accepted the new terms. Therefore, it is advised to review this page regularly. For any questions or uncertainties, please contact our support team.